Hello and welcome. It’s a lovely sunny day in Boston as we get kicked off for the afternoon sessions. My name is Matthew Grocki and I will be floating around the Westin on the Boston Waterfront absorbing all things technology and healthcare. I’d love to hear from you and get your reactions to what you’ve heard or learned. Or you can just stop by and say high. April 1, 2015 1:30 – Kick – Off


We can do better than a patient survey, however the experiences we design in healthcare are not just for patients.

Tools are not the holy grail for behavioral change. Process change is what will lead to adoption.

Walgreens is coaching their staff on behavioral change using BJ Fogg’s methodologies.

Wearables for the elderly will be challenge, but you are starting to see the bridge to simplicity that will lead to adoption.

 John Brownstein РKeynote


“data is vertical in it’s flow”

How do you unwind the hierarchy of data? – The crux of John’s work.

I like how John is not fetishizing data, and he knows that we can do more with the varied health data sources.

(aside) We need a better term than “data mining” It needs to be retired along with cyberbullying. #wordnerd

It’s not just about collecting data about diseases, it’s about validating their impact on people’s lives.

Fascinating that data could predict ebola. (puts even more pressure on validating.)

Public inclusion needs to be more intelligent than data just crowd sourcing. We also need to know to give patients something back after they provide us with data.

Limited data on drug safety (shocking!).

Natural language processing, typos, and implied phrases all affects taxonomies and outcomes.

Aggregate data can start to predict health issues for individual patients.

The social sharing of scoring prescription drugs scares the shit out of me. Crowd here laughs, but as a parent I cringe.

You can’t get high from crushing Oxy now? I’m so out of touch. ¬†*flushes 5 gallong tote of oxy*

They are looking into partnering with Uber to bring vaccines to people – amazing.

Social can bridge the gap with mobile delivery of healthcare.

Darshan Mehta – Keynote


“Healthcare is a long arduous journey”

The impact of stress on our lives forces us into a false mentality of living to survive vs. enjoying life.

The cutting edge of relaxation is finding that sweet spot of just the right amount of stress.

No all stress is bad

Patients who learn about mind/body practices are closer to the meaning and purpose of their health.

“Eliciting the relational response activates specific brain activities.”

We can literally grow our brain with this type of behavior.

How do you keep the humanity in healthcare without making it too mechanical?

The mind/connection is so important, but the experience and relationship between the two is often fractured.

The designer’ oath

What are our responsibility as designers for the work we do.